Adults & Crafts Crate FAQ
What are some previous month's kits?
Some previous month's kits include:
When does the Adults & Crafts Crate arrive?
We ship the Adults & Crafts Crate out around the 20th of every month. You can expect it to arrive by the 25th of the month.
Can I cancel the Adults & Crafts Crate?
Yes, you can cancel or skip a month or two at any time through your account (instructions) or by contacting us. You can create and log into your account here. Note that after you subscribe, there is an additional step to "create an account". After your account is created, you can manage your subscription there.
*Note* if you cancel a prepaid account before the period is over, you will receive a full refund minus the full price of months you already received. For example, if you paid for 6 months and canceled after three, you will get back = Original Price Paid - (3 x $39.95). If you received any promotional free crafts, those will also be deducted from your refund amount.
How do I manage my subscription (i.e cancel, skip a month, etc)?
To manage your Adults & Crafts Subscription, click here (you'll need to create an Adults & Crafts account). Here is a page that lays out the instructions on how to skip a month and cancel your account.
How do I gift the Adults & Crafts Crate?
To gift the Adults & Crafts Crate, simply put the person you are gifting it to as the "Shipping Address". Then we will be in contact with you about any personalization you would like. We will also include a welcome letter in the first kit saying who the gift is from: YOU!
Can I skip a month or two?
Of course! We understand that a craft may sit for a bit before you have the chance to do it. If you need to skip, follow the instructions on this page or just email us at firstname.lastname@example.org and we will get it sorted!
When do I have to order by to receive that month's kit?
Please order by the 12th of the month to guarantee to receive that month's kit.
Why no free shipping?
We chose a subscription price + shipping model to be transparent where your money is going. The price is $33 + $6.95 shipping on a monthly basis. You can also pre-purchase your kit at 3, 6 or 12-month intervals for a discounted rate. The $33 covers the materials, tools, instructions, and the blood, sweat & tears putting the kits together.
Can I return a kit?
Yes, you can, but you will be responsible for the shipping cost back to us. Once it is received, if it is in original condition then we will refund the original payment minus shipping costs.
Do you ship internationally?
Yes, we do at the reasonable flat rate of $20 per shipment.